Basu, Ron <br/><br/>
Implementing Six Sigma and lean :  a practical guide to tools and techniques / 
Ron Basu 
 - Amsterdam :  Elsevier Butterworth-Heinemann,  c2009. 
 - xix, 342 p. :  ill. ;  25 cm. 
<br/><br/> Title from web page (viewed 9 October 2009).  "First published as Implementing quality by Cengage Learning Ltd 2004" -- Title page verso. 
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<br/><br/> A comprehensive, user-friendly and hands-on book that is a single source reference of tools and techniques in operational excellence for quality professionals. 
<br/><br/><label>ISBN: </label>9781856175203 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Six sigma (Quality control standard)<br/>Total quality management<br/>Total quality control
<br/><br/><label>Dewey Class. No.: </label>658.4013 BA IM