Dilley, Deborah K. <br/><br/>
Essentials of banking / 
Deborah K. Dilley. 
 - Hoboken, N.J. :  Wiley,  c2008. 
 - xiv, 273 p. :  ill ;  23 cm. 
 - Essentials series .
 - Essentials series. .
<br/><br/> Includes index. 
<br/><br/>Banking 101 : understanding the basics -- Deposit insurance and the regulatory environment : how does it all work? -- Understanding banking deposit accounts, interest rates, and limitations -- Regulatory compliance : the essentials -- The business of banking and the Bank Secrecy Act -- The banker : knowledge, skills, and attitude -- The ethical banker : an introduction to ethics -- Managing others : what every banker needs to know -- The market : it's bigger than you think -- Customer service : the key ingredient -- Context and content : putting it all together. 
<br/><br/><label>ISBN: </label>9780470170885 (pbk.) 0470170883 (pbk.) 
<br/><br/><label>LCCN: </label>2007048498 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking--United States.<br/>Banking law--United States.
<br/><br/><label>Dewey Class. No.: </label>332.10973