Barros, Oscar <br/><br/>
Service design with applications to health care institutions 
Oscar Barros 
 - New York :  Business Expert Press,  c2017. 
 - xv, 221 p. :  ill. ;  23 cm. 
 - Service systems and innovations in business and society collection .
<br/><br/>1. Introduction --<br/>2. Foundations for health care institutions' design --<br/>3. Health service business design --<br/>4. Health services configuration and capacity design --<br/>5. Health service resource management process design --<br/>6. Health operating management process design --<br/>7. Conclusions --<br/>Notes --<br/>References --<br/>Index. 
<br/><br/> This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular. 
<br/><br/><label>ISBN: </label>9781631575709 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management<br/>Health services administration<br/>BUSINESS & ECONOMICS / Industrial Management<br/>BUSINESS & ECONOMICS / Management
<br/><br/><label>Dewey Class. No.: </label>658 BA SE