Social media ROI : managing and measuring social media efforts in your organization
Social media return on investment
Olivier Blanchard
- Indianapolis, Ind. : Que, c2011.
- xvi, 292 p. : ill. ; 23 cm.
Includes index.
SOCIAL MEDIA PROGRAM DEVELOPMENT Aligning Social Media to Business Goals Planning for Performance Measurement Establishing Clarity of Vision Purpose and Execution SOCIAL MEDIA PROGRAM INTEGRATION The People Principle Copyright
Social media isn’t inexpensive; it’s different expensive. The human effort required to do it right is significant, and not knowing precisely how social media helps your business and how to gauge that progress is a dereliction of duty. In Social Media ROI, Blanchard provides the missing playbook for sensible, sustainable, profitable social communication. It’s about time.”