Blanchard, Olivier

Social media ROI : managing and measuring social media efforts in your organization Social media return on investment Olivier Blanchard - Indianapolis, Ind. : Que, c2011. - xvi, 292 p. : ill. ; 23 cm.

Includes index.

SOCIAL MEDIA PROGRAM DEVELOPMENT
Aligning Social Media to Business Goals
Planning for Performance Measurement
Establishing Clarity of Vision Purpose and Execution
SOCIAL MEDIA PROGRAM INTEGRATION
The People Principle
Copyright

Social media isn’t inexpensive; it’s different expensive. The human effort required to do it right is significant, and not knowing precisely how social media helps your business and how to gauge that progress is a dereliction of duty. In Social Media ROI, Blanchard provides the missing playbook for sensible, sustainable, profitable social communication. It’s about time.”

9780789747419


Social media--Economic aspects
Internet marketing

658.872 BL SO