TY - BOOK AU - Mariotti,John L. TI - The complexity crisis: why too many products, markets, and customers are crippling your company-- and what to do about it SN - 9781598692143 (hc) U1 - 338.501 PY - 2008/// CY - Avon, Mass. PB - Platinum Press, Adams Media KW - Organizational effectiveness KW - Process control KW - Cost control KW - Quality control N1 - Includes bibliographical references (p. 229-231) and index UR - https://uowd.box.com/s/m2ugb9wghf01f4cwcyqrumecv5lnoxsj ER -