Andrews, Jean <br/><br/>
Lab manual for CompTIA A+ guide to IT technical support  
 A+ guide to IT technical support 
Jean Andrews, Joy Dark, Jill West 
 - 9th ed.  
 - Boston, Massachusetts :   Cengage Learning,   c2017. 
 - xiii, 604 p. :  ill. ;  28 cm. 
<br/><br/> Formerly CIP. Includes bibliographical references and index. 
<br/><br/> This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. A+ Guide to IT Technical Support, 9th Edition closely integrates the CompTIA+ Exam objectives to prepare you for the 220-901 and 220-902 certification exams. The new Ninth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair and information technology. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. The new edition features more coverage of updated hardware, security, virtualization, new coverage of cloud computing, Linux and Mac OS, and increased emphasis on mobile devices. 
<br/><br/><label>ISBN: </label>9781305266544 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer technical support<br/>Electronic data processing personnel--Certification<br/>Microcomputers--Maintenance and repair--Examinations--Study guides<br/>Computer software--Examinations--Study guides<br/>Computer technicians --Certification--Study guides
<br/><br/><label>Dewey Class. No.: </label>004.6 AN LA