O'Hara, Francis <br/><br/>
Be my guest :  english for the hotel industry : student's book 
Francis O'Hara 
 - Cambridge :  Cambridge University Press,  c2002. 
 - 112 p. :  col. ill. ;  28 cm. 
 - Cambridge professional English .
<br/><br/> This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available. 
<br/><br/><label>ISBN: </label>9780521776899 
<br/><br/><label>Subjects--Topical Terms: </label><br/>English language--Spoken English<br/>English language--hotel industry
<br/><br/><label>Dewey Class. No.: </label>428.2402491 OH BE