Be my guest : English for the hotel industry : teacher's book /
Francis O'Hara
- Cambridge : Cambridge University Press, 2013.
- 64 p. ; 28 cm.
- Cambridge professional English .
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.