Chevalier, Michel Luxury retail management : how the world's top brands provide quality product & service support / Michel Chevalier, Michel Gutsatz - Hoboken, NJ : John Wiley & sons, 2012. - xiii, 306 p. : ill. ; 24 cm. ISBN: 9780470830260 0470830263 LCCN: 2011277590 Subjects--Topical Terms: Luxury goods industry--ManagementRetail trade--Management Dewey Class. No.: 658.87 CH LU