Hospitality management : strategy and operations
Lynn Van der Wagen, Anne Goonetilleke
- Frenchs Forest, NSW : Pearson Australia, c2012.
- xii, 584 p. : col. ill. ; 25 cm.
Hospitality Management, 3e provides the foundation knowledge needed for the role of a hospitality manager. The 3rd edition continues to combine theory with a skills building approach to explain the key principles of hospitality management at a supervisory, line management and senior management level. The text helps students develop the professional skills necessary to ensure quality products and services in all hospitality operations.