Human relations in organizations : applications and skill building /
Robert N. Lussier
- 11th ed.
- Boston, MA : McGraw-Hill/Irwin, c2019.
- xxiii, 504 p. : ill. ; 28 cm.
PART I: INTRAPERSONAL SKILLS : BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU -- Understanding Behavior, Human Relations, and Performance -- Personality, Learning, and Perception -- Attitudes, Self-Concept, Values, and Ethics -- -- PART II: INTERPERSONAL SKILLS : THE FOUNDATION OF HUMAN RELATIONS -- Interpersonal Communication -- Organizational Structure and Communication -- Dealing with Conflict -- -- PART III: LEADERSHIP SKILLS : INFLUENCING OTHERS -- Leading and Trust -- Motivating Performance -- Ethical Power and Politics -- Networking and Negotiating -- -- PART IV: LEADERSHIP SKILLS : TEAM AND ORGANIZATIONAL BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE -- Team Dynamics and Leadership -- Teams and Creative Problem Solving and Decision Making -- Organizational Change and Culture -- Valuing Diversity Globally -- -- PART V: INTRAPERSONAL SKILLS : PERSONAL DEVELOPMENT -- Time and Career Management.
Employs an applications and skill building approach. Aimed at professors and students, this work provides a three-pronged approach: a concise understanding of human relations/organizational behavior concepts; the application of HR/OB concepts for critical thinking in the business world; and the development of HR/OB skills.