Stickdorn, Marc <br/><br/>
This is service design methods, a companion to This is service design doing :  expanded service design thinking methods for real projects / 
 Expanded service design thinking methods for real projects 
edited, collected, written, designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider. 
 - 5th edition. 
 - 233 pages :  color illustrations ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/> "In this book, you'll find 54 hands-on descriptions that help you do the key methods used in service design.  These methods include instructions, guidelines, and tips and tricks for activities, within research, ideation, prototyping, and facilitation.  This is the print version of the method companion to the book "This is service design doing" (#TiSDD).  It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format."--Page 4 of cover. 
<br/><br/><label>ISBN: </label>1492039594 9781492039594 
<br/><br/><label>LCCN: </label>2018277270 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management<br/>Service industries--Management
<br/><br/><label>Dewey Class. No.: </label>658 TH IS