TY  - BOOK
AU  - Stickdorn,Marc
AU  - Lawrence,Adam
AU  - Hormess,Markus
AU  - Schneider,Jakob
AU  - Stickdorn,Marc
TI  - This is service design methods, a companion to This is service design doing: expanded service design thinking methods for real projects 
SN  - 1492039594
U1  - 658 TH IS 
KW  - Service industries
KW  - Management
N1  - Includes bibliographical references and index
N2  - "In this book, you'll find 54 hands-on descriptions that help you do the key methods used in service design.  These methods include instructions, guidelines, and tips and tricks for activities, within research, ideation, prototyping, and facilitation.  This is the print version of the method companion to the book "This is service design doing" (#TiSDD).  It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format."--Page 4 of cover
ER  -