Blattberg, Robert C., 1942-

Database marketing : analyzing and managing customers / Robert C. Blattberg, Byung-Do Kim, Scott A. Neslin. - New York : Springer, 2008. - xxiv, 871 p. : ill ; 25 cm. - International series in quantitative marketing ; 18 .

Includes bibliographical references (p. 801-845) and index.

9780387725789 (hbk. : alk. paper)

2007936366


Database marketing.
Consumer profiling.

HF5415.126 / .B577 2008

658.8/72