Performance analysis for public and nonprofit organizations /
Xiaohu Wang.
- Sudbury, Mass. : Jones and Bartlett Publishers, c2010.
- xvi, 352 p. : ill ; 23 cm.
Includes bibliographical references and index.
Introduction : what is performance analysis? -- What is needed for performance analysis? -- Describing performance shape -- Describing performance trend -- Performance monitoring basics -- Performance monitoring chart -- Statistical performance monitoring -- Performance understanding basics -- Determining causes of underperformance : relationship analysis -- Determining causes of underperformance : performance modeling -- Performance evaluation basics -- Comparing two performance samples -- Comparing more than two performance samples -- Conclusion : writing a performance analysis report.
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Nonprofit organizations--Management--Evaluation. Non-governmental organizations--Management--Evaluation. Public administration--Evaluation. Evaluation research (Social action programs)