Bateson, Claire. <br/><br/>
Retail financial services / 
Claire Bateson. 
 - London :  Global Professional,  2008. 
 - xvi, 203 p. :  ill ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781906403294 (pbk.) 1906403295 (pbk.) 
<br/><br/><label>LCCN: </label>2009396275 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Financial services industry.<br/>Financial services industry--Customer services.
<br/><br/><label>Dewey Class. No.: </label>331.11068/8