Essential tools for organizational performance : tools, models and approaches for managers and consultants /
Simon A. Burtonshaw-Gunn and Malik G. Salameh.
- Chichester, U.K. : Wiley, 2009.
- xvi, 130 p. : ill ; 21 cm.
Includes bibliographical references (p. [123]-125) and index.
Process management -- Change management and organizational development -- People-focused performance management -- Knowledge management and performance -- Organizational development and performance through collaborative working.