TY - BOOK AU - Kotter,John P. TI - Leading change SN - 0875847471 (alk. paper) AV - HD58.8 .K65 1996 U1 - 658.4/06 21 PY - 1996/// CY - Boston, Mass. PB - Harvard Business School Press KW - Organizational change KW - Leadership KW - Industrial organization KW - Strategic planning KW - sears KW - Management N1 - Library Journal; Publisher's Weekly; Adult; Follett Library Resources N2 - Author believes that most attempts to transform companies into stronger competitors fail because the implemented changes do not alter employee behavior. In this book he presents an eight-step process designed to provide the leadership and positive role models needed to accomplish positive, productive change ER -