Futrell, Charles. <br/><br/>
Fundamentals of selling :  customers for life through service / 
Charles M. Futrell. 
 - 11th ed. 
 - Boston :  McGraw-Hill Irwin,  c2009. 
 - xxxiv, 648 p. :  col. ill ;  27 cm. 
<br/><br/>Includes bibliographical references (p. 624-628) and index. 
<br/><br/><label>ISBN: </label>9780073381121 (alk. paper) 0073381128 (alk. paper) 
<br/><br/><label>LCCN: </label>2008038263 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.
<br/><br/><label>LC Class. No.: </label>HF5438.25  / .F87 2009 
<br/><br/><label>Dewey Class. No.: </label>658.85