Lent, Robin.

Selling luxury : connect with affluent customers, create unique experiences through impeccable service, and close the sale / Robin Lent and Geneviève Tour. - Hoboken, N.J. : Wiley, c2009. - xvii, 158 p ; 24 cm.

Includes index. "Selling luxury first appeared in 2006 under the title of The great 88"--T.p. verso.

9780470457993 (cloth) 0470457996 (cloth)

2008054901


Customer services.
Affluent consumers.
Luxury goods industry.

HF5415.5 / .L455 2009

658.85