Evans, James R.  1950- <br/><br/>
Total quality :  management, organization and strategy / 
James R. Evans. 
 - 4th ed. 
 - Mason, Oio :  Thomson/South-Western,  c2005. 
 - xii, 467 p. :  ill ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 451-456) and index. 
<br/><br/>
<br/><br/><label>ISBN: </label>0324301596 (pbk.) 
<br/><br/><label>LCCN: </label>2004112865 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .D4 2005 
<br/><br/><label>Dewey Class. No.: </label>658.4/013