Rampersad, Hubert K. <br/><br/>
Total quality management :  an executive guide to continuous improvement/ 
Hubert K. Rampersad. 
 - Berlin ;  New York :  Springer,  c2000. 
 - x, 183 p. :  ill ;  24 cm. 
<br/><br/>Includes bibliographical references (p. [177]-179) and index. 
<br/><br/>
<br/><br/><label>ISBN: </label>3540679677 (alk. paper) 
<br/><br/><label>LCCN: </label>00046334 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .R36 2000 
<br/><br/><label>Dewey Class. No.: </label>658.4/013