The Set-Up-To-Fail Syndrome : how good managers cause great people to fail /
Set Up To Fail Syndrome
Jean-Fraṅois Manzoni, Jean-Louis Barsoux.
- Boston, Mass. : Harvard Business School Press, c2002.
- xiv, 280 p. : ill ; 24 cm.
"In March-April 1998 we published an article in The Harvard Business Review entitled 'The Set-Up-To-Fail Syndrome : how bosses create their own poor performers.'".
Includes bibliographical references (p. 251-269) and index.
The Set-Up-To-Fail Syndrome -- When common sense fails us -- Set-Up-To-Fail : a vicious circle -- Labels, biases, and misperceptions -- Colluding to collide -- The cost iceberg -- Blinders of our own making -- Cracking the syndrome -- Preventing the Set-Up-to-Fail Syndrome : an example -- Lessons from the "syndrome busters" -- Getting there -- Potscript : beyond the Set-Up-To-Fail Syndrome.