TY - BOOK AU - Manzoni,J.F. AU - Barsoux,Jean-Louis TI - The Set-Up-To-Fail Syndrome: how good managers cause great people to fail SN - 0875849490 (alk. paper) AV - HF5549.12 .M364 2002 U1 - 658.3/15 21 PY - 2002/// CY - Boston, Mass. PB - Harvard Business School Press KW - Supervision of employees KW - Problem employees N1 - "In March-April 1998 we published an article in The Harvard Business Review entitled 'The Set-Up-To-Fail Syndrome : how bosses create their own poor performers.'"; Includes bibliographical references (p. 251-269) and index; The Set-Up-To-Fail Syndrome -- When common sense fails us -- Set-Up-To-Fail : a vicious circle -- Labels, biases, and misperceptions -- Colluding to collide -- The cost iceberg -- Blinders of our own making -- Cracking the syndrome -- Preventing the Set-Up-to-Fail Syndrome : an example -- Lessons from the "syndrome busters" -- Getting there -- Potscript : beyond the Set-Up-To-Fail Syndrome ER -