Health care criteria for performance excellence :  Baldrige national quality program 2004. 

 - Gaithersburg, MD :  Baldrige National Quality Program,  2004. 
 - 74 p. :  ill. ;  30 cm. 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality management--United States.<br/>Quality assurance.<br/>Baldrige National Quality Program.<br/>Total quality management.