Communication skills handbook :  how to succeed in written and oral communication / 
[edited by] Jane Summers, Brett Smith. 
 - Rev. and updated ed. 
 - Milton, Qld. :  John Wiley,  2003. 
 - xii, 100 p. ;  25 cm. 
<br/><br/> Includes index. Bibliography: p. 95. 
<br/><br/>
<br/><br/><label>ISBN: </label>047080551X  A$21.95 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Written communication.<br/>Oral communication.<br/>Communication in management.