Jones, Stephanie. <br/><br/>
Impact of socio-political context upon the efficacy of customer service training :  a United Arab Emirates case study / 
by Stephanie Jones, Michael Singleton and Raed Awamleh. 
 - Dubai :  Research Unit, University of Wollongong in Dubai,  2004. 
 - 20 p. :  ill. ;  30 cm. 
 - Working paper series : Human Resource Management  7/2004: April .
<br/><br/> Includes bibliographical references. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Training--United Arab Emirates.<br/>Intellectual contribution of UOWD academics.