Knod, Edward M.

Operations management : meeting customers' demands / Edward M. Knod, Jr., Richard J. Schonberger. - 7th ed. - New York : McGraw-Hill Higher Education, 2001. - xviii, 714 p. : ill ; 24 cm. + 1 computer laser disc (4 3/4 in.)

Includes bibliographical references and index.




System requirements for accompanying computer disc: Microsoft Windows 95 or higher, and either Netscape Navigator 4.0 or higher, or Microsoft Internet Explorer 4.0 or higher.

9780072460506


Supply chain management.
Production management.

TS155 / .K697 2001

658.5