2007 BPM and workflow handbook :  methods, concepts, case studies and standards in Business Process Management and workflow / 
 Two thousand seven BPM and workflow handbook  BPM and workflow handbook 
edited by Layna Fischer. 
 - Lighthouse Point, Florida :  Future Strategies,  2007. 
 - 319 p. :  ill ;  27 cm. 
<br/><br/> Published in association with the Workflow Management Coalition. Includes bibliographical references and index. 
<br/><br/>Section 1. The business value of workflow and BPM -- Spotlight on BPM in healthcare -- Section 2. Standards and technology. 
<br/><br/><label>ISBN: </label>9780977752713 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Workflow--Management.<br/>Technological innovation.<br/>Information technology.<br/>Total quality management.<br/>Organizational change.<br/>Management information systems.