International Learning Academy (ILA) :  model scorebook. 

 - Belgium,  EFQM,  c2006. 
 - 69 p. :  ill ;  29 cm. 
<br/><br/><label>ISBN: </label>0000016020 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality management.<br/>Performance excellence.<br/>Leadership.