Jacobs, F. Robert. Operations and supply management / F. Robert Jacobs, Richard B. Chase, Nicholas J. Aquilano. - 12th int. ed. - Boston : McGraw-Hill, 2009. - xix, 776 p. : col. ill., +1 CD-Rom ; 29 cm. - The McGraw-Hill/Irwin series . Includes index. + 1 CD-Rom. ISBN: 9780071288040 Subjects--Topical Terms: Production management.