Business process modeling, simulation, and design /
Manuel Laguna, Johan Marklund.
- New Delhi : Dorling Kindersley, c2011.
- xiii, 429 p : ill. ; 26 cm. + 1 x CD ROM.
Includes references and index.
9780131099791 9788131761359
Industrial management--Mathematical models. Business planning. Reengineering (Management)