Hoyle, David.

ISO 9000 quality systems handbook : using the standards as a framework for business improvement / ISO nine thousand quality systems handbook : using the standards as a framework for business improvement David Hoyle. - 6th ed. - Oxford : Butterworth-Heinemann, c2009. - xii, 802 p. : ill ; 25 cm.

Previous ed.: 2006. Includes bibliographical references and index.

Whether you are establishing a quality management system for the first time or improving your existing system, this best-selling guide to effective quality management using the ISO 9000 family of standards as a framework for business improvement is an essential addition to your quality bookshelf.



9781856176842


ISO 9000 Series Standards--Handbooks, manuals, etc.