ISO 9000 quality systems handbook : using the standards as a framework for business improvement /
ISO nine thousand quality systems handbook : using the standards as a framework for business improvement
David Hoyle.
- 6th ed.
- Oxford : Butterworth-Heinemann, c2009.
- xii, 802 p. : ill ; 25 cm.
Previous ed.: 2006. Includes bibliographical references and index.
Whether you are establishing a quality management system for the first time or improving your existing system, this best-selling guide to effective quality management using the ISO 9000 family of standards as a framework for business improvement is an essential addition to your quality bookshelf.
9781856176842
ISO 9000 Series Standards--Handbooks, manuals, etc.