Summers, Jane

Communication skills handbook / Jane Summers; Brett Smith - 3rd ed. - Milton, Qld : John Wiley and Sons, 2010. - xii, 142 p. : ill ; 26 cm.

Includes bibliography and index. Previous ed. : 2006. Spiral bound.

1 General Guidelines for Assessment 1.1 Introduction 1.2 Assignment preparation guidelines 1.3 Writing guidelines 1.4 Presentation guidelines 1.5 Thesis writing 1.6 Making the most of the library 1.7 Summary 2 Referencing 2.1 Introduction 2.2 Unethical behaviour 2.3 Referencing - general information 2.4 Methods of referencing 2.5 The Harvard system 2.6 In-text references 2.7 LOR entries for paper-based sources - specific rules and examples 2.8 Electronic referencing method 2.9 LOR entries for electronic sources - specific rules and examples 2.10 Films, videos, television and online images 2.11 Summary 2.12 Example of the Harvard referencing system 2.13 List of references 3 Report writing 3.1 Introduction 3.2 Report structure 3.3 Summary 4 The case study 4.1 Introduction 4.2 Preparing a case analysis 4.3 The structure of the case analysis report 4.4 Strategic analysis tools 4.5 Summary 4.6 List of references 5 Essay writing 5.1 Introduction 5.2 Selecting the topic 5.3 Analysing the topic 5.4 Planning 5.5 Research 5.6 Writing the essay 5.7 Style 5.8 Sample essay 5.9 Summary 5.10 Some variations on the formal essay structure 6 Oral presentations 6.1 Overview 6.2 Oral presentations at university 6.3 Preparing the presentation 6.4 Delivering the presentation 6.5 Handling questions from the audience 6.6 Computer-based presentation software 6.7 Summary 6.8 Alternatives to oral presentations for distance education students 7 Examination techniques 7.1 Introduction 7.2 General hints 7.3 Pre-examination planning 7.4 Content and style of questions 7.5 Dos and don'ts when answering examination questions 7.6 Summary 8 Winning the 'right' job 8.1 Introduction 8.2 The job search 8.3 Preparing 'my story' 8.4 How will I be 'assessed' by my potential employer? 8.5 Social networking sites 8.6 What do I do after the interview? 8.7 Summary 8.8 List of references

This handbook has been designed to assist students to effectively prepare and present written and verbal material. It provides practical tips and deals with the major problems students are likely to encounter in the preparation and presentation of material for assessment.



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Communication in accounting
Written communication
Oral communication

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