Evans, James Robert,  1950- <br/><br/>
The management and control of quality / 
 The management & control of quality  Managing for quality and performance excellence 
James Evans, William M. Lindsay. 
 - 8th int. ed. 
 - New York :.  South Western College,  c2011 ; 
 - xxiii, 743 p :  ill. ;  26 cm. 
<br/><br/> Includes bibliographical references and index. 
<br/><br/>
<br/><br/><label>ISBN: </label>9780538452601 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.<br/>Total quality management.<br/>Quality assurance.