@book{1497, author = {Peters, Thomas J. and Waterman, Robert H.}, title = {In search of excellence :}, publisher = {HapperBusiness Essentials,}, year = {2004.}, address = {New York :}, note = {Originally published: New York : Harper & Row. 1982.}, url = { https://uowd.box.com/s/6igcfsas55nbj6zxnvmpsy7oar439agv} }