Peters, Thomas J.

In search of excellence : lessons from America's best-run companies / Thomas J. Peters, Robert H. Waterman, Jr. - New York : HapperBusiness Essentials, 2004. - xxiv, 360 p. : ill. ; 21 cm.

Originally published: New York : Harper & Row. 1982. "A HarperBusiness book." Contents: Successful American companies -- The rational model -- Man waiting for motivation -- Managing ambiguity and paradox -- A bias for action -- Close to the customer-- Autonomy and entrepreneurship -- Productivity through people -- Hands-on, value-driven -- Stick to the knitting -- Simple form, lean staff -- Simultaneous loose-tight properties.



Discusses eight basic practices characteristic of successfully managed companies. The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table. Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful. Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader.





9780060548780

2003067759


Industrial management--United States.
Management--United States.
USA.

658/.00973