Oakland, John S.

Pocket guide to TQM : a pictorial guide for managers / TQM John Oakland and Peter Morris. - 2nd ed. - Oxford ; Boston : Butterworth-Heinemann, 1998. - 90 p. : ill ; 19 cm.

Rev. ed. of: TQM. 1997.

0750639865

98179653


Total quality management--Pictorial works.

HD62 / .035 1998

658.4/013