Mauch, Peter D.,  1954- <br/><br/>
Quality management :  theory and application / 
Peter D. Mauch. 
 - Boca Raton :  CRC Press,  c2010. 
 - xxii, 149 p. :  ill ;  24 cm. 
<br/><br/> Includes bibliographical references (p. 143) and index. 
<br/><br/>Organizing for quality -- Planning for quality -- Controlling for quality -- Staffing for quality -- Motivating for quality -- Special topics in quality. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Quality control.