Marketing : real people, real decisions /
Michael R. Solomon ... [et al.].
- 1st European ed.
- Harlow, England : Prentice Hall Financial Times, 2009.
- xxvi, 589 p. : col. ill. ; 27 cm.
Previous ed. entered under: Solomon, Michael R.
Includes bibliographical references and index.
What is marketing? -- Strategy and environment -- Marketing research -- Consumer behaviour -- Business-to-business marketing -- Segmentation, targeting, positioning and CRM -- Creating the product -- Managing the product -- Services marketing -- Pricing the product -- Integrated marketing communications -- Advertising, PR, sales and sales promotion -- Retail and distribution.