@book{16866, author = {Hennink, Monique M. and Hutter, Inge}, title = {Qualitative research methods}, publisher = {SAGE,}, year = {c2011.}, address = {Los Angeles :}, note = {Includes bibliographical references and index.}, url = {https://uowd.box.com/s/8b5ck3vz5lb0u5kmte84oe28ro092l28} }