Chesbrough, Henry William, 1956-

Open services innovation : rethinking your business to grow and compete in a new era / Henry Chesbrough. - San Francisco, CA : Jossey-Bass, 2011. - xiii, 242 p. : ill. ; 24 cm.

Includes bibliographical references and index.

9780470905746

2010043532

GBB0A7420 bnb


Customer services.
Technological innovations.
Recessions--History--21st century.

HF5415.5 / .C475 2011

658.4/063