Chesbrough, Henry William, 1956- Open services innovation : rethinking your business to grow and compete in a new era / Henry Chesbrough. - San Francisco, CA : Jossey-Bass, 2011. - xiii, 242 p. : ill. ; 24 cm. Includes bibliographical references and index. ISBN: 9780470905746 LCCN: 2010043532 Nat. Bib. No.: GBB0A7420 bnb Subjects--Topical Terms: Customer services.Technological innovations.Recessions--History--21st century. LC Class. No.: HF5415.5 / .C475 2011 Dewey Class. No.: 658.4/063