Gottfredson, Conrad. Innovative performance support : strategies and practices for learning in the workflow / Conrad Gottfredson, Bob Mosher. - New York : McGraw-Hill, c2011. - xi, 255 p. : ill. ; 24 cm. Includes bibliographical references (p. 245-246) and index. ISBN: 9780071703116 (acid-free paper) 007170311X (acid-free paper) LCCN: 2010032037 Subjects--Topical Terms: Performance technology.Employees--Training of. LC Class. No.: HF5549.5.P37 / G68 2011 Dewey Class. No.: 658.3/124