Strauss, Judy.

E-marketing / Judy Strauss, Raymond Frost. - 6th ed. - Boston : Pearson, c2012. - 448 p. : ill ; 24 cm.

Includes bibliographical references (p. 410-416) and index.

Past, present, and future -- Strategic e-marketing and performance metrics -- The e-marketing plan -- A world of e-marketing opportunities -- Ethical and legal issues -- E-marketing research -- Consumer behavior online -- Segmentation and targeting strategies -- Differentiation and positioning strategies -- Product: the online offer -- Pricing: the online value -- The internet for distribution -- E-marketing communication tools -- Customer relationship management.



978-0132806466 0136154409 (alk. paper)

GBA8A2665 bnb

014701804 Uk


Internet marketing.

HF5415.1265 / .S774 2009

658.8/72