@book{17646, author = {Benyon, David.}, title = {Designing interactive systems :}, publisher = {Addison Wesley,}, year = {2010.}, address = {Harlow, England ;}, edition = {2nd ed.}, url = {https://uowd.box.com/s/pqsfn03gq5c5kaz4nrexs4slbvsq7apx} }