Handbook of marketing scales : multi-item measures for marketing and consumer behavior research / Marketing scales : multi-item measures for marketing and consumer behavior research editors, William O. Bearden, Richard G. Netemeyer, Kelly L. Haws. - 3rd ed. - Thousand Oaks : SAGE, c2011. - xiv, 603 p. : ill. ; 30 cm.

Includes bibliographical references and index.

9781412980180

2010026666


Marketing research.
Consumer behavior--Research.

HF5415.3 / .B323 2011

658.8/3