The handbook of marketing research : uses, misuses, and future advances / edited by Rajiv Grover, Marco Vriens. - Thousand Oaks : Sage Publications, c2006. - xi, 705 p. : ill ; 26 cm.

Includes bibliographical references and index.

Accessible and reader-friendly this handbook promotes the curent overarching business philosophy of customer/market focus by emphasizing the need for market research to provide the insights required for making decisions. This book identifies such troubling current trends as biased sample answers on long questionnaires, and `professionals' whose job is to skew focus group responses. Top international researchers from both academia and practice have come together here to provide a broad range of ideas and applications.



141290997X 9781412909976

2005037844


Marketing research.

HF5415.2 / .H286 2006

658.8/3