Essentials of management information systems /
Kenneth C. Laudon, Jane P. Laudon.
- 10th ed., Global ed.
- Boston : Pearson, c2013.
- 499 p. : 27 cm.
Chapter 1: Business Information Systems in Your Career Chapter 2: Global E-Business: and Collaboration Chapter 3: Achieving Competitive Advantage with Information Systems Chapter 4: IT Infrastructure: Hardware and Software Chapter 5: Foundations of Business Intelligence: Databases and Information Management Chapter 6: Telecommunications, the Internet, and Wireless Technology Chapter 7: Securing Information Systems Case 1: IBM Zone Trusted Information Channel (ZTIC) Chapter 8: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Chapter 9: E-Commerce: Digital Markets, Digital Goods Chapter 10: Improving Decision Making and Managing Knowledge Chapter 11: Building Information Systems and Managing Projects Chapter 12: Ethical and Social Issues in Information Systems