Pfannerstill, Robert, 1951-
The progressive audit : a toolkit for improving your organizational quality culture /
Robert Pfannerstill.
- Milwaukee, Wis. : ASQ Quality Press, 2006.
- xviii, 292 p. : ill ; 26 cm. + 1 CD-ROM (4 3/4 in.)
Includes bibliographical references (p. 283-284) and index.
9780873896627 (soft cover, perfect bound : alk. paper) 0873896629 (soft cover, perfect bound : alk. paper)
2005017090
Auditing, Internal.
Total quality management.
Corporate culture.
HF5668.25 / .P49 2006
658.4/013