Howell, Marvin T., 1936-
Actionable performance measurement : a key to success /
Marvin T. Howell.
- Milwaukee, Wis. : ASQ Quality Press, c2006.
- xviii, 236 p. : ill ; 26 cm. + 1 CD-ROM (4 3/4 in.)
Includes bibliographical references and index.
0873896645 (pbk. : alk. paper)
2005020443
Organizational effectiveness--Measurement.
Performance--Measurement.
Total quality management.
Performance standards.
HD58.9 / .H69 2006
658.4/013