Howell, Marvin T., 1936-

Actionable performance measurement : a key to success / Marvin T. Howell. - Milwaukee, Wis. : ASQ Quality Press, c2006. - xviii, 236 p. : ill ; 26 cm. + 1 CD-ROM (4 3/4 in.)

Includes bibliographical references and index.

0873896645 (pbk. : alk. paper)

2005020443


Organizational effectiveness--Measurement.
Performance--Measurement.
Total quality management.
Performance standards.

HD58.9 / .H69 2006

658.4/013